Name: Smart Numbers
Address: 1 & 2 The Exchange, Beaulieu Road, Dibden Purlieu, Southampton, SO45 4PX, GB
Telephone: +03450178179

Moving office phone systems and numbers checklist

Firstly, DO NOT CANCEL or give notice on your existing lines. If you have already cancelled your existing system, please call us immediately.

Follow the steps below to make your transition as smooth as possible:

Leave enough time for moving your office phone system to your new location. We recommend between 2-4 weeks for most small to medium sized businesses.
What telecommunications services are you able to have? Provide us with your new address and we can check broadband and line availability (don’t assume you’ll get what you have now)
Changing business broadband generally means changing your IP addresses. Order in plenty of time, as you don’t want to move and have no internet!
Do leave enough time to fit the correct telecommunications services. Our systems typically take a day to install. Lines and broadband will need installing first to ensure you are live on your move date.

Moving phone lines the easy way

There are many ways we can help you manage your move:

Dedicated 24/7 support – Dedicated office and on-site engineers assign you a point of contact for all your enquiries
Traditional phone systems – Smart VoIP are a BT wholesaler, which means we have direct line of site into the BT Openreach network. Giving you support and advice to move easily.
Smart VoIP cloud solutions – Choose from a wide range of exciting features on our hosted VoIP cloud telephony. If your business is looking to move office, do consider all the options.
Phone lines – Our priority when moving premises is retaining your main business numbers. Often, they have been heavily marketed and therefore important new and former customers can continue to call you. Our next priority is to ensure there is absolutely the minimum amount of disruption or downtime on your service.
Broadband – Order in plenty of time to make sure emails and phones work easily. Smart VoIP offer superfast broadband, ADSL, satellite and wifi hot spot broadband for business users.
Lower your costs – as well as benefiting from feature rich Smart VoIP solutions, when moving offices, it is a great time to review how you’re using your telephony and internet to restructure your package to suit you.