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VoIP (Voice over Internet Protocol) telephony is a technology that enables voice communication over the Internet. It converts analogue voice signals into digital packets and transmits them over an IP network, allowing users to make calls using internet-connected devices like computers, smartphones or IP phones.

Unlike traditional telephone systems that rely on dedicated copper wires, VoIP uses the internet to transmit voice data. This allows for more cost effective communication, as it eliminates the need for separate voice and data networks. Additionally, VoIP offers a range of advanced features like call forwarding, video conferencing and integration with other communication devices.

To use VoIP you need an internet connection and a compatible device such as a computer, smartphone or IP phone. Along with our expert advice, we can provide you with everything you need for a turnkey VoIP solution.

Yes, in many cases, you can keep your existing number when switching to VoIP telephony. This process is known as number porting and we can guide you through the complete porting process from start to finish. The current port process isn’t as simple as moving your mobile, we would recommend you talk to us first before cancelling any existing numbers you wish to retain ownership of.

VoIP telephony is more secure than traditional landlines as advanced encryption technology is used to protect calls along with secure signalling, media encryption and firewall protection.

Additionally, users can regularly update their devices and use strong passwords to ensure the security of their VoIP communications.