Business Landline Numbers on Microsoft Teams
Make and receive calls through teams. Choose from over 600 types of Virtual UK Numbers 01/02 or 03/08 or set up your existing landline number.

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Landline Number on Microsoft Teams
Yes, you’ve seen this right, you can set up a Smart Number or your existing landline number on Microsoft Teams!
Routing your inbound calls direct into your Microsoft Teams has never been easier, paving the way for a new approach to how businesses receive and make calls. Over the past year, our world has evolved more rapidly than anyone could have predicted. Business have had to adapt their workplaces, how they manage valuable enquiries when a combination of office and remote working has been the “new norm”. Change is becoming an everyday practice as we learn to expect the unexpected.
Although a more flexible approach to home and office working has been bubbling away for some time, the pandemic acted as a catalyst for a more definite shift to hybrid working— forcing businesses to accelerate the changes already in motion.
Across almost every industry, organisations have had to quickly adapt their processes and communications systems to facilitate this change. But why not take it one step further and disrupt the telecoms industry like no company has ever done before?

Microsoft Teams Call – Ground-breaking Call Solutions
Smart Comms provides a Landline 01/02 number or Freephone & Local Call numbers (0800 & 0345) solution to your Microsoft Teams organisation allowing your users to have a sophisticated phone system in minutes!
Using Microsoft’s Direct Routing solution, you can synchronise your Teams users to be used as destinations within any of your Smart Number services giving you full control of your call flows and all the advanced call manager features.
Simply configure your account, synchronise with your Teams users and you’re ready to go!
Need a New Landline Number on Microsoft Teams?
Choose from over 600 UK area codes or our 0800, 0333 & 0345 numbers. Prices from £9.99 per month plus your Microsoft Teams Licence.
- Unlimited Calls to UK Landline & Mobile – Saving you £100’s pm
- Main numbers & Direct dials available
- Receive and Make Calls Anywhere in the World
- Present your business landline when outbound calling
- UK Ringtone Anywhere in the World
- Market Leading Call Management Features
- Online Control Panels
- Call recording
- Agent Ready Features

STEP 1 - CHOOSE YOUR SMART NUMBER
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FAQs
With Smart Comms we offer FREE inclusive call packages.
Teams do offer a toll free & landline product under their old Skype system. Every time you make and outbound call on their product you are billed of each call. The rates for outside the UK do vary, with UK destination calling to landline is 2.5 pence per minute and UK mobiles as much as 12.30 pence per minute. These are very expensive call charges, when compared to our pay as you use service which is 1.99 pence per minute to UK landline and only 7 pence per minute to UK mobile
Yes absolutely – talk to our team about setting this service up.
If you don’t already have Microsoft Teams then this too is something we can set up for your business.
Yes absolutely. We will need to port your existing number/s into Smart Comms, which typically will take around 10 working days then we can configure your numbers onto Microsoft teams.
If you don’t already have Microsoft Teams then this too is something we can set up for your business.
Starting a call in Microsoft Teams is extremely simple and can be done in multiple ways, much like on a mobile phone. For example
From the Calls Tab
- You can use the Number Pad to dial by clicking the numbers or typing them directly into the call bar and clicking the Call Icon.
- You can also call a contact by navigating to your Contact List (Contacts > A-Z) and selecting the Phone Icon next to your desired contact.
- If you don’t see the person you want to call here, click the Add Contact Button to search for them by name, email, or phone number. Click on the contact when they appear and click Add to add them to your contact list.
Placing a call from the Chat Tab
- If you have more than one person in your conversation, this will start a conference call with all of the participants. Of course, all the participants will need to accept the call on their side before you can conference with them.
- In any conversation, you’ll have the Call Icon in the top right corner. Click on it to place your call.
Placing a Call from Anywhere in Teams
- You can place a call anywhere you interact with your contacts by using their contact card. This is one of the ways Microsoft aims to make communication easier than ever.
- Anywhere you see a contact’s picture, such as in the Teams tab, where they may have just uploaded a document or comment that reminds you to call them, hover over their picture to see their contact card.
- Click the Call Icon to place your call.
- You can use these contact cards anywhere in teams to start any type of conversation: an audio call, a video call, an email, or an IM.
Watch this helpful video to see Microsoft Teams in action - Watch now
Using Teams platform with a UK landline number and using Smart Number calling features is an extremely easy and beneficial service for any business.
You can make and receive phone calls is very simple, with some nice features to switch in video calls, chats, meetings, and screen sharing for those also on Microsoft teams. while also being able to move seamlessly between chat, calls, and meetings.
Smart Comms Teams in your business is provided unifying telecommunications meaning you’re able to use your existing infrastructure.