Chips Away Franchise

Overview

Smart Comms works with many UK franchise providers, supplying local 01/02 numbers and national 08/03 numbers for their members and franchisees. It was important that as part of every franchisee support package they received a dedicated number to promote their business. As the majority of the network members are repairing vehicles on clients' sites, getting calls diverting to their mobile was critical.

Additional supporting information

Chips away is the largest car body repair company in the UK. Brand protection, whilst showing users that they are genuine and local, was important to the marketing team. Therefore, having a local number for each franchisee, sign written on the van, featured in local newspaper advertising and presented in the website, remains critical to their approach.

Chips Away

Results

  • Smart Comms – Virtual landlines 01/02 numbers, with inbound calls diverting to Franchisee mobile phones.
  • 'Synergy' service – providing everything below
  • Enhanced calls stats
  • Whisper, announces the calls “chips away call”
  • Dedicated Voicemail to email
  • Time of day routing
  • Hunt Group
  • On Demand Call Recording
  • IVR extensions -press 1, 2
  • Call Screening
  • Call Greeting
  • Rolling monthly agreement

Contact us to see how we can help your business

Our numbers are carried across the UK's best tier 1 networks

Versatile telephone solutions for your business

Smart Comms offers a range of telephone solutions to keep you connected including landline numbers for mobile, 0800 numbers for business, geographic numbers and much more.

Extensive support and call management included.

Find a number
  • No contracts
  • No hidden extras
  • Unbeatable price & service

Seamless & robust telecommunications

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